The sales return indicates that the ownership of the goods is transferred from the customer to the Company, and the Company reduces the customer's accounts receivable.

Click the " Sales Business " - " Sales Return Order " menu, and the following figure will pop up:

Use negative numbers for returns and positive numbers for exchanges: As shown in the figure above, the quantity of "-1" is the goods to be returned, and the quantity of "1" is the goods to be exchanged for the customer, which is the return and exchange business.

1. Processing of Sales Return Orders under Short Process

When returning item, directly issue a sales return form, enter negative quantity and unit price, and save to reduce accounts payable and increase inventory accounts.

Select Order: There is no function to select an order.

2. Processing of Sales Return Orders under Long Process

When returning item, the warehouse issues a negative outbound order to increase the inventory account. After confirming receipt of the goods, the salesperson can reduce accounts receivable by selecting orders or directly issuing a sales return order.

When selecting an order: for a long process, the system has set the sales return order to be associated with the outbound order. For specific operations, please refer to the basic operations of order editing  -  order selection.

3. How to reverse sales return orders

When a sales return order is found to be erroneous and has been reviewed, it is generally processed by backflushing.